Changes to Lobby Access
At Centennial BANK the health and safety of our employees, customers and community is absolutely our top priority. Our leadership team has enacted a multi-prong plan to safeguard against the spread of COVID-19 and ensure that we provide uninterrupted service for our customers. Beginning on March 19th, 2020 our lobbies will temporarily close to help limit person-to-person contact as recommended by the CDC. However, we will be happy to assist you at the drive-through of our banking centers.
Since our Austin location does not have a drive-through, we will conduct business at this location by appointment only. Please call our Austin office at 737-208-8500 to schedule your visit.
We would like to remind you to check our website and social media channels frequently for updates as this situation evolves. We encourage you to use our digital services like online banking and the mobile app or utilize our network of ATMs (many of which are deposit-taking) to conduct your banking business while limiting contact. For a full listing of our ATMs visit https://www.bankoncb.com/about-us/locations-hours.html. Centennial BANK’s IN-Touch phone banking is also available by calling 800-293-2265.
If you have any questions or concerns, please call us at 855-293-4272 during normal business hours (9am-4pm CST).
We are committed to standing by you during this time of uncertainty. Thank you for your patience. Stay safe and healthy.