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Download CardValet on the App Store or Google Play to stay in control of your debit card. You can disable your card with the swipe of your finger so no one can access your account. CardValet protects you when your card has been lost, misplaced or stolen.
To activate your Check Card or reset your PIN, call:
CONSUMER & BUSINESS CARDS (844) 373-1730
FOR HSA CARDS (800) 992-3808
To report a lost or stolen Debit MasterCard® after banking hours, please call 1-800-472-3272.
Call us at 1-855-293-4272 to report any fraudulent activity on your accounts.
You can request that the three main credit bureaus place a short or long-term "fraud alert" on your credit file. This alert requires creditors to verify your identity before opening any new accounts in your name or changing any existing accounts. You will only need to contact one bureau, which will notify the others.
Credit bureaus must provide victims of identity theft a free copy of their credit report. You should request one from each bureau, as the information can differ. Review your credit reports carefully for fraudulent activity. If fraud has occurred, notify the credit bureau and the companies where accounts were opened to report the fraud directly.
Once a dispute has been resolved, the credit bureaus you contacted will send you another copy of your credit report. Review the report to make sure that all fraudulent activity has stopped and your file has been corrected.
For more information about the steps to take and for credit reports, contact:
Contact your other creditors, including credit card and phone companies, banks, and other lenders, to notify them of potential fraud. Consider following up your telephone conversations with a letter.
Close any accounts that have been breached and reopen them with new account numbers and passwords. Do not use your Social Security number as a username or password.
Contact your local police department if you suspect that your personal information was stolen. A police report may lend credibility to your case when dealing with creditors, who may require proof of criminal activity.
Call the FTC hotline at 1-877-ID THEFT (1-877-438-4338) to speak with a trained identity theft counselor or submit a complaint to the FTC website.
Since identity theft takes time to resolve, you should continue to review all charges and transactions appearing on account statements and online. Immediately report any discrepancies.
The Federal Trade Commission's Identity Theft website, IdentityTheft.gov, allows victims to get a free, personalized identity theft recovery plan, file a complaint with the Commission and get a personalized guide to recovery. Consumers will find a video explaining how the system works, along with extensive educational materials related to identity theft. A Spanish version of the website is also available.
Protect yourself from Internet scams and fraud. Visit antiphishing.org.
To report a lost or stolen card after banking hours, please call 1-800-472-3272 and tell the operator you bank with Centennial Bank.
In today's world, small businesses need to be on alert for both internal and external forms of fraud. It has become increasingly important for businesses to protect themselves from cyber threats. Make sure you are taking the appropriate steps to educate both your business partners and staff about fraud and identity protection. The more you know, the less likely you are to become the next victim of cybercriminal attacks. Take this opportunity to learn more about how you can strengthen your security and protect your business against financial loss.
Below are suggestions and safeguards to consider that can help you learn more about reducing your risk of online fraud and identity theft. You may also find additional information on the On Guard Online website, http://www.onguardonline.gov.
Many companies keep sensitive information about customers or employees in their files or on their network. The FTC has free data security resources - including free publications, videos, and tutorials -- to help businesses of any size protect their customers and meet their legal obligations.
The following tips will help reduce your risk of both internal and external forms of fraud:
Disclaimer of Legal, Tax, Financial Advice